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FCMHS Strategic
Plan
The
Primary Value and Supporting Principles
In
the conduct of our Mission we adhere to a set of values and
principles that guide our decisions in the setting of our strategic
directions, in developing our operational plans and in the conduct
of our day-to-day activities.
One
overarching VALUE guides us in all our actions
decisions and the assessment of results:
- Client/Consumer Excellence
Focus: We respect the dignity and worth of the individuals on
whose behalf we are mandated to serve. We respect their right to
expect service excellence and that we will use whatever
resources and means available to facilitate their ability to
become active, contributing members of the Frontenac community.
The Client/Consumer Excellence Focus is supported by a set of
PRINCIPLES
that will be a part of all that we do:
- Stakeholder Focus:
The needs and requirements of people with a severe and
persistent mental illness are complex and varied. Partnerships
and alliances with other stakeholders are key to facilitating
success in our Mission and the ultimate realization of our
Vision.
- Organizational Excellence
Focus:
Our
staff, their skill sets, the way that they are organized and
administrative supports are critical elements in achieving
success in our Mission. We are committed to ensuring that the
client is being served by an organizational system where our
professionals have the skills and expertise that can marshal all
the necessary resources thereby achieving success in our
Mission.
- Strategic Directions Focus:
We are committed to an energizing and visionary leadership. One
that is dedicated to service excellence, continuous quality
improvement, adaptation to change and evidence based
decision-making.
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